Responsible Gambling
At Pinko Official Casino, we’re dedicated to ensuring that gambling stays a positive and controlled form of entertainment. We understand that for some individuals, gaming can become problematic. That’s why we have systems in place to encourage healthy habits and offer help where needed.
Protecting Our Players
Our goal is to create a secure gaming space where users feel in control of their behavior. We provide practical tools and clear guidance so that each player can make informed decisions and stay within their personal limits.
Player Control Features
To help you manage your gaming responsibly, we offer the following options:
- Deposit Limits: Choose how much you can deposit on a daily, weekly, or monthly basis.
- Wager Limits: Cap the amount you’re willing to bet over a set time period.
- Reality Checks: Reminders at regular intervals to help monitor session length.
- Temporary Breaks: Take a short pause from your account if needed.
- Self-Exclusion: Lock your access for a longer duration (six months or more).
You can access these options through your account settings or request assistance from our support team anytime.
Preventing Access by Minors
We enforce strict age verification processes to ensure no one under the legal age (typically 19 years old in most Canadian provinces) can create an account or gamble on our platform. Parents are encouraged to monitor device usage and apply parental controls when needed. Software like Net Nanny, Qustodio, and Norton Family can help restrict access on shared devices.
Warning Signs of Gambling Issues
Problem gambling isn’t always easy to recognize. Here are some behaviors that might indicate a problem:
- Spending more money or time than intended on gambling
- Trying to win back losses through further play
- Hiding gambling activity from family or friends
- Feeling anxious, frustrated, or guilty about gaming habits
- Neglecting responsibilities at home or work due to gambling
If any of these apply to you or someone you know, support is available.
Where to Get Help
We partner with professional organizations across Canada that offer free and confidential support:
- ConnexOntario
24/7 helpline and referral service.
www.connexontario.ca
Toll-Free: 1-866-531-2600 - GamTalk
Online forum and peer support network.
www.gamtalk.org - Gamblers Anonymous
In-person meetings and group recovery.
Find a meeting
Staff Training & Monitoring
All Pinko Official Casino support agents are trained to detect signs of harmful gambling behavior. We take preventive action when needed, including account suspension or direct outreach to ensure player safety.